#1 in Customer Satisfaction with Chain Drug Store Pharmacies
Ranked highest by J.D. Power 7 years in a row and 12 out of the last 14 years!
According to the J.D. Power 2023 U.S. Pharmacy Study, not only did Good Neighbor Pharmacy rank #1 in Customer Satisfaction with Chain Drug Store Pharmacies for the seventh year in a row, but we also received the highest score in 6 of the 7 study factors.
- #1 in pharmacy offerings meeting needs
- #1 in resolving problems or complaints
- #1 in ability to get prescriptions
- #1 in people
- #1 in helping save time or money
- #1 in my level of trust
This award continues to represent Good Neighbor Pharmacy’s commitment to delivering high-quality, personalized patient care and advocating equitable community access to pharmacist services.
This extraordinary level of dedication and compassion is nothing new. Good Neighbor Pharmacy ranked Highest in Customer Satisfaction with Chain Drug Store Pharmacies for the first time in 2010. Since then, we’ve won a total of 12 trophies in this category, demonstrating that a diverse group of patient-focused independent pharmacies, with the right support and resources, can outperform any competitor year after year.