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Podcasts

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Our GNP Connect Podcasts Are Filled With Useful Tips and Info

Listen in as we chat with leading independent pharmacy experts on a variety of topics, covering everything from collaborative practice agreements to business diversification to back-to-school shopping. During these casual conversations you’ll hear about real-world examples, best practices from your peers and much more as we explore the latest trends in independent pharmacy.

 

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New Ownership Best Practices and Legacy Landmines

Buying or selling a pharmacy can be a harrowing experience, and even in a bull market, the difference between failure and success often lies outside of the sales contract. Join your host, Justin Baker, as he unveils some insider trade secrets and tips and explores what they DON’T tell you during the negotiation!

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How to Have Difficult Conversations: Mental Health & Independent Phcy

Dr. Zakaria is motivational, empowering, and discusses the importance of reframing mental health as “brain health” or “brain science” in order to make it approachable to each patient. In this conversation, Dr Zakaria helps to identify “low hanging fruit” opportunities in your existing patients, and gives entry point options requiring no advanced training and minimal time and resource investments.  

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1,073 Reasons for Independents to Implement an Immunization Strategy

Don’t miss this exciting episode as Gold and Justin walk through opportunities in workflow maximization, technician opportunities and leverage, billing tips, messaging and network building, and next steps for you to practice at the top of your license!

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Insurance Vs. Cash on the Front End, featuring LifeScan!

With a gloomy economy, patients are looking for realistic alternatives to save money. Pharmacists understand the rising costs associated with being a diabetic patient, and that patients turn to their pharmacists for advice.

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Meeting Patients Where They Are

The beauty of independent pharmacy is that each store is as unique as the communities and patients they serve. Adding a new twist to this episode is guest Kelley De La Fuente. Like your host, Justin Baker, Kelley is also a Business Coach. With Kelley consulting pharmacies in urban Los Angeles and Justin in rural Texas, they see the same struggles, but through two very different lenses.

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Pharmacy Deserts: What They Are and Why They May be a Larger Issue Than You Think

Ronna shares that through her joint research efforts with USC, they have not only uncovered that a quarter of the US population reside in a pharmacy shortage area, but also confirmed that over 30% of census tracts are completely reliant on their independent pharmacy to avoid becoming a pharmacy shortage area.

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Biosimilars; What, How, When?

Please join your host, Justin Baker, as he learns from industry experts, Connor Nell and Brian Biehn, why biosimilars are becoming such an eye-opening opportunity, and why independents need to take a hard look at them.

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Point-of-Care Testing; We’re Only Getting Started!

With her cutting-edge approach to Point-of-Care Testing and clinical services, store owner Chichi Ilonzo Momah has been stirring up a lot of dust. Justin was lucky enough to sit her down for a few minutes to discuss what the hubbub was all about.

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Med D and Open Enrollment; Throw out the Rulebook!!

Historically, we’ve always used October as a defensive strategy to retain current patients, and help them navigate and find the best plans. Industry expert Michele Elliott joins Justin Baker to add a new twist to the conversation.

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Back to the Front End; You Are a Million Dollar Business

Justin and Andy cover a broad swath of topics ranging from physical transformations to expanded offerings to pricing, perceptions and promotion.

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Pet Meds; You are Barking Up the RIGHT Tree!

This month’s countertop chat with host Justin Baker will feature special guest, MWI Animal Health’s Pet Whisperer Alison Hodgson, as they “paw-nder” a new non-PBM revenue generating revenue opportunity that is near and dear to all of us.

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Hiring and Recruiting Best Practices

Join your host, Justin Baker and progressive pharmacy owners Dr. Tripp Logan, Pharm D. and Dr. Richard Logan, Pharm D as they share their secret on recruiting, hiring and retention in small town America. 

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What We’ve Learned and Where We’re Going: COVID Reflections

Brandon Antinopoulos, PharmD, Good Neighbor Pharmacy business coach, talks to host Justin Baker about the rapid changes that have taken place over the past 24 months and what independent pharmacies can do to “capture this moment” as they’re now being seen in a different light.

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Point-of-Care Testing: Beyond COVID

Join host Justin Baker and Jared Thornhill, owner of Thornhill’s Pharmacy in West Texas, for a countertop conversation about successfully implementing point-of-care testing in your pharmacy. Jared discusses his philosophy, methodology, and the steps he took to reimagine his independent pharmacy business.

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Pharmacy Ownership: Transitioning Out of the Pharmacy

John Pross, Pharmacy Acquisition Advisor, AmerisourceBergen, and Jeremy Thompson, CEO and Founder of Adaptive Financial Consulting, walk through the lifecycle of owning a pharmacy and then share forward-thinking steps to consider when exiting the business.

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NCPA Fellowship Program

Join Carlie Traylor, PharmD, Director of Strategic Initiatives and Student Affairs for the NCPA, as she discusses how the NCPA Fellowship Program allows participants to reach into the minds of the nation’s best practitioners to learn how to implement advanced patient care services.

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The Evolution of the PSAO

With independent pharmacy facing increasing pressures from the tight reimbursement landscape, how can the right contracting strategy help? Peter Kounelis, Vice President of Elevate Provider Network, joins us to discuss the evolution of the PSAO.

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Special Edition: Insulin Biosimilars, Part 2

Hear AmerisourceBergen experts Sean McGowan, Michelle Jesse, and Brad Tallamy continue their discussion on biosimilars as they talk about the FDA approval of Semglee, what this could mean for the category, and how to prepare for interchangeability.

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Community Involvement with Pharm A Save Monroe Pharmacy

Listen to Pharm A Save Monroe Pharmacy owner Bridgett Edgar share how she and her team stay involved in the community and practice being a good neighbor to the patients they serve through initiatives like charity events, a free vitamin program with local schools, and more.

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Special Edition: Insulin Biosimilars, Part 1

Join AmerisourceBergen experts Sean McGowan, Michelle Jesse, and Brad Tallamy as they discuss how and why insulins are in the biosimilar category, how congress is approaching biosimilars, and if an interchangeability status is on the horizon.

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Mentoring the Future of Pharmacy

Hear Clark’s Pharmacy owner Craig Clark and person in charge Marla Newham discuss how they use P1, P4, and resident students to enhance their clinical services by enabling them to create protocols, SOPs, patient outcome programs, and patient-facing services.

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Hometown Pharmacies: Defining Excellence and Success

Listen to Hometown Pharmacies owner Ted Grothe and director of operations Chris Noth discuss their drive for excellence and success, as well as how their “Critical Driver” methodology has helped them achieve increases in OTC sales, DME scripts per patient, and med sync during the pandemic.

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Women Helping Women

Hear Amber Haag, owner of Haag Pharmacy, talk about her decision-making methodology on how to best serve her community, especially her female patients, and the personal struggles she’s faced juggling her responsibilities as a wife and mother, all the while running a growing business.

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Opioid Awareness and "SBIRT" Protocol

Listen to Andrew Peterson, Executive Director, Substance Use Disorders Institute, and George Downs, Professor of Clinical Pharmacy, from the University of the Sciences talk about the opioid abuse epidemic and the crucial role of pharmacists as both a clinician and as a trusted resource.

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Hope for Pharmacists and Patients

Join Beth Mitchell, Senior Director of Government Affairs, and Ashley O’Sullivan, Senior Manager of Policy and Legislation, AmerisourceBergen, as they discuss Rutledge v. PCMA, the PREP Act, and tactics that can be used to advocate for independent pharmacy.

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Social Media and the Pandemic

Join Vince Bellitti, owner of HB Drugs, and Tracey Williams, Good Neighbor Pharmacy advertising manager, as they discuss how social media has opened new markets and expanded HB Drug’s geographic presence.

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COVID Relief 2021

Join Charlie Le Bon as he discusses the Economic Aid Act rules and guidance for eligible businesses and how the ACT provides relief.

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ThoughtSpot Live Backstage Pass

Listen to Paul Dunne, Jenni Zilka and Clair Poletti talk about creating a virtual tradeshow on the fly by harnessing vendor partners, industry experts, new technology and even a world-renowned, GRAMMY-winning rock band.

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An Introduction to the 340B Drug Pricing Program and Contract Pharmacy

Hear Jason Atlas, Vice President, and David Hardman, Director, from the 340B Enterprise Strategy & Solutions team at AmerisourceBergen discuss how 340B works and how to get involved.

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Celebrating Women in Pharmacy: Overcoming Obstacles in Pharmacy Ownership

Hear from Kim Jones, pharmacist and owner of Prescription Shop of Stuart in Stuart, Florida, as she talks about how she pursued owning her own business and how she worked with Live Oak Bank to make it happen.

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Be a Diabetes Destination for Your Patients

Listen to Jerry Meece, Pharmacist, Owner and Director of Clinical Services for Plaza Pharmacy and Wellness Center, as he offers tips and best practices on being a successful diabetes destination.

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Pharmacy of the Year 2019 Follow-Up

Hear an update from Lone Star Pharmacy, the 2019 Good Neighbor Pharmacy of the Year, as we follow up with them on how their community got involved in the voting process and how the award has impacted their business over the last year.

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Disaster Planning: How to Prepare Your Pharmacy for Emergencies or Natural Disasters

Get tips from Dr. Nicolette Louissaint, Executive Director at Healthcare Ready, on how to better prepare for natural disasters and emergencies so you can minimize loss and downtime when they occur.

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Special Edition: Covering the CARES Act

Hear experts from Sykes and Company, AmerisourceBergen and Good Neighbor Pharmacy discuss what the CARES Act means for independent pharmacies and how to utilize these important financial resources.

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Advocating for Independent Pharmacy During COVID-19

Listen in as Beth Mitchell, Senior Director, Government Affairs, and Ashley O’Sullivan, Senior Manager, Legislation and Policy, AmerisourceBergen, discuss what’s happening at the federal and state levels of government relative to COVID-19 response.

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Special Edition: Covering the CARES Act, Part 2

Listen as we check back in with our experts from Sykes and Company, AmerisourceBergen and Good Neighbor Pharmacy for updates on the current stimulus package and transitioning out of the COVID-19 crisis.

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Patient Satisfaction Starts with Your Staff

Curtis Ernst, RPh, joins us to offer tips for what pharmacy owners can do to empower their employees to take initiative and shape patient experience.

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Honing in on Homeopathy

Join us as we welcome back Christophe Merville, PharmD, of Boiron, to learn more about homeopathy, its history and the many benefits it offers.

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Collaborative Practice Agreements 101

In this podcast, we chat with Darya Inocencio from Prescribe Wellness, who explains the basics of collaborative practice agreements and how they can help eliminate certain challenges.

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New Moms and Natural Products: What to Know for Baby’s First Year

Hear Christophe Merville, PharmD, of Boiron, discuss homeopathic options that address teething, colic, diaper rash and more.

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Medication Adherence: Providing Best-in-Class Care

Join us as we sit down with Braheim Knight, RPh, MBA, Good Neighbor Pharmacy business coach, to talk about how pharmacies can increase medication adherence.

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The Science Behind Merchandising

In this podcast, we discuss different tactics to boost revenue through complimentary sales, layout optimization and internal process improvement.

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Who Run the World? Women in Pharmacy

Listen to Alessandra Valdez from Ochoa's Pharmacy in Edinburg, Texas, share her journey and hope for the future of women in pharmacy.

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Pharmacist and President of the PTA? How to Capitalize on Back to School

We sit down with Dianne Mann, Good Neighbor Pharmacy advertising manager, to discuss fun and simple ways that pharmacies can capitalize on the upcoming school year.

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Pharmacy for Sale! The Inside Scoop on Expanding Your Pharmacy Footprint

We talk with John Pross, AmerisourceBergen pharmacy acquisition advisor, about best practices that pharmacy owners can use to operate multiple locations with ease and confidence.

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Stand By Eli

Hear Sam and Ben Khadkoda’s inspiring story and how one determined mother is making bold moves to single-handedly fund research and spread awareness of a rare disease.

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Risk vs. Reward: Taking Risks to Diversify Your Business

Join us for our chat with Vince Bellitti, founder and CEO of Gaspar’s Best and director of growth at HB Pharmacy, as he discusses his journey to wellness and how he turned his passion into a career.

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Essential Oils: Are They #FakeNews or Here to Stay?

Is it time to jump on the essential oils bandwagon? In this podcast, we’ll talk about easy steps you can take to break into the niche market of aromatherapy.
 

Affiliated Podcasts

Pharmacy Crossroads Podcast

Pharmacy Owner Donald "Sparky" Hedden, RPh

Hear Donald “Sparky” Hedden, RPh, the owner of McCoy-Tygart Drug in Sheridan, Arkansas, share some examples of what helped his team win the 2020 Good Neighbor Pharmacy of the Year Award.

Pharmacy Crossroads Podcast

Pharmacy Owner Steve Hoffart, PharmD

Listen to Steve Hoffart, PharmD, the owner of Magnolia Pharmacy in Magnolia Texas, talk about how he has used social media to support all the various services his pharmacy provides.

Drug Topics Podcast

2021 Opportunities and Headwinds Facing Pharmacy

Hear guest host Brian Nightengale, president of Good Neighbor Pharmacy, discuss the outlook for 2021 with Rich Tremonte, executive vice president and president of community and specialty pharmacy at AmerisourceBergen, and Doug Hoey, CEO of the NCPA.

Pharmacy Crossroads Podcast

Pharmacy Owner Kevin DeMass

Listen to an informative and lively conversation between Bruce Kneeland and Good Neighbor Pharmacy advisor Kevin DeMass, the owner of The Apothecary Shoppe, in Salt Lake City, Utah.

PA Foundation Vital Minds Podcast

Preventing Prescription Opioid Misuse

Hear Laura Katers, MS, MCHS, PA-C, discuss leading prevention methods for combating the opioid epidemic. Support for this podcast was provided by the AmerisourceBergen Foundation’s Opioid Resource Grant program.